Askkrishna.org (“we,” “our,” or “us”) respects your privacy and is committed to protecting the personal data you share with us. This Privacy Policy explains what information we collect, how we use it, and your choices.
Information We Collect
- Account details: Name, email, and password (encrypted) when you sign up or log in.
- Usage data: Pages visited, device/browser information, IP address (for security), and approximate location for analytics.
- Content you provide: Journaling entries, questions, session feedback, and any other text you submit.
- Payments: Payment information is processed securely by Stripe or Razorpay. We only receive non-sensitive metadata such as payment status, plan type, or transaction ID.
- Emails: If you subscribe, Brevo (Sendinblue) handles email delivery. You can unsubscribe anytime.
How We Use Your Information
- To deliver Daily Gita Circle, premium sessions, and 1:1 services.
- To personalize your experience (reminders, session suggestions).
- To process payments and manage subscriptions.
- To send transactional or service-related messages.
- To improve our services, troubleshoot issues, and protect security.
Data Sharing
We do not sell or rent your data. We share limited information with trusted service providers (Stripe, Razorpay, Supabase, Brevo, analytics providers) strictly to operate and improve our services.
Data Retention
We retain data only as long as necessary for the purposes described or as required by law. You may request deletion of your account and related data at any time.
Your Rights
- Access the data we hold about you.
- Request corrections or updates to your data.
- Delete your account and associated personal data.
- Export your data in a portable format (JSON/CSV).
- Opt out of marketing emails at any time.
Cookies & Analytics
We use cookies and similar technologies for authentication, preferences, and analytics. You can disable cookies in your browser, but some features may not function properly.
Children’s Privacy
Our services are not directed to children under 13. We do not knowingly collect personal information from children. If you believe we have done so, please contact us for deletion.
Changes to This Policy
We may update this Privacy Policy from time to time. The “Last Updated” date at the top of this page indicates when it was last revised. Continued use of our services after changes means you accept the revised policy.
Contact Us
If you have questions about this Privacy Policy or your data, please email support@askkrishna.org or visit our Contact page.